FAQs

Yes! All orders over $50 within the U.S. enjoy free, discreet shipping. For orders under $50, shipping rates will be calculated at checkout.

Most U.S. orders arrive within 5-9 business days. International shipping times vary depending on customs and destination.

Absolutely. Your package will arrive in plain outer packaging with no adult branding or product images. Inside, your items are carefully boxed and wrapped for a boutique unboxing experience.

For hygiene reasons, we accept returns only if the product is unused and unopened. Returns must be initiated within 30 days of delivery.

Contact our support team by filling the form here. Include your order number and reason for return, and we’ll guide you through the process.

Yes. All products are made from high-quality, body-safe materials like medical-grade silicone, glass, and ABS plastics. We include care instructions for each item to ensure safe use and long-lasting enjoyment.

Clean your items before and after use with warm water and mild, body-safe soap or a dedicated toy cleaner. Store them in a soft pouch or box to maintain quality.

We accept all major credit/debit cards, Apple Pay, Google Pay, and PayPal. All payments are processed securely.

Absolutely. Seducelle uses SSL encryption to protect your information, and we never share your data with third parties.

Yes! After your order ships, you’ll receive a tracking number via email.

Orders can be modified before it is shipped. Contact our support team as soon as possible if you need to change your order.